Privacy Policy

At NEZ, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the details you share with us while using our website. Please take a moment to read it carefully so you know exactly how your information is handled.

When you register on our site, place an order, or subscribe to our newsletter, we may ask for details such as your name, email address, phone number, and mailing address. This information helps us serve you better and provide a more personalized shopping experience.

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We also use your IP address to determine your location for currency conversion. This is stored temporarily in a session cookie, so that prices remain consistent in your local currency while you browse our website. The cookie is automatically deleted once you close your browser.

We collect your information when you interact with our site – for example, when you sign up, place an order, subscribe to updates, or contact us directly.

The information we collect is used to:

• Personalize your shopping experience.

• Improve our website and services.

• Respond to your customer service requests.

• Process transactions quickly and securely.

• Send you updates about your orders.

• Share promotions, surveys, or offers relevant to you.

• Request feedback through ratings and reviews.

We respect your privacy. Your personal information will never be sold, traded, or shared with outside parties.

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Third-Party Links

Our website does not display or promote third-party products or services.

When you provide your email address, we may use it to:

• Send you updates about your orders.

• Respond to your enquiries or requests.

• Share information about our products, offers, or services.